TBA Frequently Asked Questions

TBA Frequently Asked Questions

How do I purchase Festival Passes or individual tickets?
Passes and tickets can be purchased by calling or stopping by the TBA Central Box Office (503.224.PICA, 224 NW 13th Ave.) Individual Tickets are also available online through TicketWeb. Day-of-show tickets are only available at each performance venue beginning 60 minutes prior to show time.

Why is there a service charge on individual tickets?
PICA’s nominal $1 per ticket fee helps us offset box office staffing and administrative fees so more of your ticket purchase can go towards supporting the TBA programming and artists. Please be aware when ordering online, TicketWeb assesses their own standard service charge of 15%.

Can I share my Festival Pass?
Passes are non-transferable. Your name will be written on your pass and you will be required to show ID with your pass upon entering each venue.

If I am a Pass-holder, why do I need reservations?
PICA requires Pass-holder reservations for performances where either the venue has limited seating or where a sold-out show is expected. This is to ensure that everyone who wants to see the show can attend. Shows requiring Pass-holder reservations are noted in the guide in bold purple type and noted on each description page of the website. Reserve your seats to those shows by calling 503.224.PICA.

What if I am late to the show?
All shows will start promptly as listed. You must check in no later than 15 minutes before curtain to ensure seating, even if you have a pass or a pre-purchased individual ticket. At 15 minutes prior to curtain, any unclaimed seats reserved for pass holders will be opened up for individual ticket sales.

What if I forget my pass?
You will have to purchase a single ticket at the door.

What if I lose my pass?
Contact PICA immediately and we will assist you in re-issuing your pass.

How do I find each venue?
Click here for a printable pdf of the TBA:08 Venue List and Map.

Can I bring my family? What does "All Ages" really mean?
A note on our audience designations. PICA supports artists' freedom of speech and audiences' right to choose what to see and hear. Due to the nature of live performance, we cannot pre-screen all works for content. Performances are coded to help parents decide which shows are appropriate for their children.Please refer to the audience guide listed with each performance description.

Young Audiences = created for all ages. Come one come all.
All Ages = created for adult audiences. Young people welcome at parent's discretion.
Mature Audiences = created for adult audiences. Contents may be challenging and/or inappropriate for some viewers.
21+ = Admission with valid 21+ ID only in accordance with OLCC regulations.

If I buy a ticket, does my kid get in for free?
Sure, if they can sit on your lap. Otherwise you will need to purchase an additional ticket.

Is there a lost and found?
Lost and found items from all venues will be collected and brought to the TBA Central Box Office. Please call 503.224.PICA to inquire about your item.

Are venues accessible?
All venues are wheelchair accessible except Conduit, Podkrepa Hall and Studio Nia. Please contact us to arrange use of elevator/ramp at these venues.